Privacy & Terms of Use

Hotel Dieu collects information from our users in the following Web pages:

Make a Donation Form
Give in Honor or Memory of Form
Mailing list

1. Information Use

Hotel Dieu is the sole owner of the information collected on hoteldieu.org. Hotel Dieu collects personally identifiable information from our users at several points on our website.

Forms
Donation Form

If you donate online, we require that you provide the following personal information (this information applies to forms below as well): your first name, last name, phone number, email address and payment information (cardholder’s name, credit card number, credit card type, credit card expiration date and CCV code). This information is necessary to process your donation and to contact you if we encounter any problems.

Giving in Honor or Memory of

If you donate in honor or memory of a loved one, we require that you provide all the same personal and credit card information that we request in the donation form as well as the names and addresses of the people whom you’re making a donation in honor of or in memory of. We also require for you to provide the name and address of the person whom you would like to send an acknowledgement of your gift. The information that we request in the give in honor or memory of form is necessary to process your donation, to contact you if we encounter any problems, to acknowledge the person whom you’re making a donation in honor or memory of, and to send an acknowledgement of your gift to this individual, if you elect to do so.

Log Files

Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We examine log files to analyze trends, track and evaluate traffic to our Web site and to gather broad demographic information about our Web site users. Overall, log files help us evaluate, modify, and improve our online marketing strategies. IP addresses, etc. are not linked to personally identifiable information about our users. We use DeepMetrix, a Web traffic reporting utility to track and analyze our Web site traffic.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use session cookies to make it easier for you to navigate our site. A session ID cookie link the information we store in cookies to any personally identifiable information you submit while on our site, but expires when you close you browser.

2. Communications from the Site

Mailing List

If you subscribe to our mailing list, we’ll send you Hotel Dieu news and announcements. Subscribing to our mailing list is, of course, optional, and we provide a way to terminate subscription to our mailing list. Please see the Choice and Opt-out sections for more information.

Customer Service

If you donate, join a giving club, you will receive a purchase receipt via email.

3. Information Disclosure

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Choice/Opt-out

If you no longer wish to subscribe to our mailing list, you may opt-out of receiving these communications by unsubscribing to our mailing list. Directions for unsubscribing to the mailing list are included in the communications that mailing list subscribers receive from Hotel Dieu.

Links

Hotedieu.org contains links to other sites. Hotel Dieu is not responsible for the privacy practices of other sites. We encourage our users to read the privacy statements of every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by hoteldieu.org.

Security

Online donations to Hotel Dieu are processed over a secure connection between your computer and the server. Credit card information is encrypted when submitted to the processor. We take information security seriously and use certain reasonable security measures to help protect your personal information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure, and as such, you use our Platforms and provide us with your information at your own risk.

Notification of Changes

If we decide to change our privacy policy, we will post our changes to our privacy statement and Web site. We will also send an announcement to all our mailing list subscribers and donors to ensure that they know what information we collect, how we use it, and under what circumstances, we disclose it.

Contact Us

If users have any questions or suggestions concerning this privacy policy, please send us an email at contactus@hoteldieu.org.